MyHMCTS: online case management for legal professionals – GOV.UK

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How to create a MyHMCTS organisation account to create, manage, submit and pay for online cases.
MyHMCTS is an online case management tool for solicitors and other legal professionals managed by HM Courts and Tribunals (HMCTS). It allows you to submit, pay for and manage online case applications for:
This guide is for MyHMCTS account administrators setting up their organisation and adding users.
If you are a non-administrator MyHMCTS user, see our guide on submitting an application with MyHMCTS.
You will need an HMCTS Payment by Account (PBA) number. This is required to pay your court fees in MyHMCTS.
Confirm your organisation is not already registered with MyHMCTS by checking with your team or other colleagues. You can also get help with MyHMCTS.
Before creating an account, you will need:
If you use your name and email you will become the MyHMCTS account administrator. The account administrator can be changed after the account is created. Organisations can have more than one account administrator.
Create an organisation MyHMCTS account
We’ll send you an approval confirmation email within 3 working days, once we have verified the application.
We will also send a password creation request email to finish setting up the account. The email will come from hm.courts.and.tribunals.registrations@notifications.service.gov.uk. All emails, including verification codes, will come from this email address.
You must add the address to your email’s safe sender list. If your organisation has extra security software, you must add it to that safe sender list as well. Your IT department can help you do this.
You must create your password within 20 days. If you do not create the password is in time, you can get help with MyHMCTS. You should check your junk email or spam folder if any email has not arrived.
If there’s a problem with your MyHMCTS organisation registration, we will contact the email address provided.
If your organisation’s PBA account number was not added when you registered, or you have other problems with registration, you can contact us for help with MyHMCTS.
Each time you log in, we will send you a verification code to enter. The code will work for 90 minutes.
We will send you a new code if you take longer than 90 minutes to verify or have to log back in.
If an expected code has not arrived after 10 minutes, please contact MyHMCTSsupport@justice.gov.uk.
An account administrator is any user with full access permissions to MyHMCTS. The person who registered the organisation for MyHMCTS automatically becomes the account administrator and can:
Anyone in the organisation can be an account administrator. We advise that there should be at least 2 in your organisation, in case of annual leave or an administrator leaves the organisation. Existing users within the organisation can be appointed as an account administrator.
As an account administrator, you are responsible for inviting users to join the organisation’s MyHMCTS account. Only account administrators can add users. Once you have added a user, they will receive a password creation request email to finish setting up the account. They must create their password within 20 days. If the password is not created in time you can re-invite the user.
Please see our guide on how to add or update a user account. This includes guidance on:
Add a new MyHMCTS user or administrator now
MyHMCTSsupport@justice.gov.uk
We aim to respond within 5 working days.
Added note about adding your PBA account number to your organisation
Edited the ‘What happens next’ section to inform users of the need to add the registration email address to their ‘safe senders’ list.
First published.
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